TERMS AND CONDITIONS
Welcome to LEVORA
By accessing or using our website levora.com you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, you may not use the Website.
1. General
1.1 These Terms & Conditions apply to all users of the Website, including customers, browsers, vendors, and merchants.
1.2 LEVORA reserves the right to update, modify, or change any part of these terms at any time. Changes will be posted on this page.
2. Eligibility
2.1 You must be at least 18 years old to make a purchase on our website.
2.2 By using the Website, you represent that you are legally capable of entering into a binding contract.
3. Products & Descriptions
3.1 LEVORA specializes in Indian ethnic wear including sarees, salwar suits, lehenghas, indo-western outfits, and gowns.
3.2 We make every effort to display accurate colors, fabric details, and product descriptions. However, slight variations may occur due to screen settings, lighting, and manual craftsmanship.
3.3 All products are subject to availability.
4. Pricing
4.1 All prices listed are in INR (Indian Rupees) unless otherwise stated.
4.2 Prices may change at any time without notice.
4.3 LEVORA is not responsible for pricing errors. If a price is incorrect, we may cancel the order and issue a refund.
5. Orders
5.1 By placing an order, you confirm that all information provided is accurate and complete.
5.2 LEVORA reserves the right to accept or reject any order.
5.3 Once an order is placed, cancellation may not be possible if the order has already been processed.
6. Payment
6.1 We accept payments through [Razorpay/UPI/Net Banking/Credit & Debit Cards/Cash on Delivery ]
6.2 All payments must be completed before dispatch (except COD orders if applicable).
6.3 Payment failures may lead to order cancellation.
7. Shipping & Delivery
7.1 We ship across India and selected international locations.
7.2 Shipping charges, estimated delivery times, and courier details will be displayed at checkout.
7.3 Delivery delays caused by courier partners, natural calamities, or unforeseen circumstances are beyond our control.
7.4 Customers are responsible for providing accurate shipping details.
8. Return, Exchange & Refund Policy
8.1 Returns or exchanges are accepted only under the following conditions:
- Product is damaged or defective.
- Wrong product delivered.
- Size issue (if applicable and unused, with tags intact).
8.2 Products NOT eligible for return/exchange:
- Customized or altered garments.
- Items bought under SALE, discounts, or promotions.
- Used or damaged items (after delivery).
8.3 Return requests must be raised within [7] days of delivery by contacting us at [9127498418246\ levoraindia@gmail.com].
8.4 Refunds will be issued after quality inspection and may take 5–7 business days.
9. Intellectual Property
9.1 All content on the Website—including logos, images, designs, trademarks, videos, and text—is the property of LEVORA.
9.2 Unauthorized use, reproduction, or distribution is strictly prohibited.
10. User Conduct
By using the website, you agree NOT to:
- Use the site for unlawful purposes
- Attempt to gain unauthorized access
- Harm, disrupt, or interfere with the website’s functionality
11. Limitation of Liability
11.1 LEVORA is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
11.2 Our liability is limited strictly to the value of the product purchased.
12. Third-Party Links
12.1 Our Website may include links to third-party websites. We are not responsible for the content, policies, or practices of these sites.
13. Privacy Policy
13.1 Your personal information is handled as per our Privacy Policy available
14. Governing Law & Dispute Resolution
14.1 These Terms are governed by the laws of India.
14.2 Any dispute shall be subject to the exclusive jurisdiction of the courts in Agra.
15. Contact Information
For any questions regarding these Terms & Conditions, contact us at:
LEVORA
Email: levoraindia@gmail.com
Phone: 9127498418246
Address: Agra
